Privacy Policy

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This Privacy Policy explains how Datos Health Ltd. and its affiliates (“Datos”) collect, use, and protect personal information from individuals (“you” or “user”) who visit, access, or use our website (the “Website”) and any related features, content, or services we offer, through the Website. We are committed to protecting your privacy and safeguarding your personal information (as set forth below). Please read this policy carefully to understand how we handle your data and to help you make informed decisions. By visiting, accessing, or using the Website, you agree to the terms of this Privacy Policy.

  1. TERM OF THIS PRIVACY POLICY

    This Privacy Policy takes effect when you first access or use the Website and will remain in force for as long as you continue to use or have access to the Website, or for a longer period if required under this Privacy Policy.

    By accessing and/or using the Website, you explicitly consent to the collection, storage, use, and sharing of your personal information as described in this Privacy Policy, including any updates made from time to time.

    We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or for other operational reasons. When we do, we will revise the “Last Updated” date at the bottom of the policy. If we make material changes, we will provide notice through the Website or by other means, as required by applicable law. Continued use of the Website after any changes indicates your acceptance of the updated Privacy Policy.

    Please note that the Website may occasionally contain unintentional errors or inaccuracies. Datos will make reasonable efforts to correct these as needed, at its sole discretion. While we regularly update and improve the content provided through the Website, some inaccuracies may occur during or between updates. Datos does not accept any responsibility or liability for such errors.

    We also make reasonable efforts to keep the Website free of viruses, but we cannot guarantee complete protection. Users are responsible for taking appropriate precautions, such as using antivirus software, before downloading any content from the Website.

  2. OUR WEBSITE

    Datos provides a digital health and remote care platform and related solutions for healthcare organizations, providers, and business customers. This Privacy Policy, however, applies only to Datos’s public-facing Website, including any webpages, forms, content, and related online interactions made available through the Website. The Website is intended to provide information regarding Datos and its services, allow visitors to contact Datos, request demonstrations, schedule meetings, and otherwise interact with Website content.

    The Website itself is informational in nature and is not intended to serve as a patient portal, medical record system, or platform for the submission of medical or health-related information. Users are requested not to submit sensitive medical information, patient information, or other special category data through Website forms or communications.

    When you access or use the Website, you consent to the collection and processing of your personal information as described in this Privacy Policy.

    You may withdraw your consent to certain processing activities at any time by contacting us at privacy@datos-health.com  Please note that withdrawal of consent may affect our ability to respond to inquiries or provide certain Website-related services or communications.

    Where required by applicable law, Datos will process personal information for marketing or business development communications only where an appropriate lawful basis exists, and users may opt out of such communications at any time as described below.

  3. INFORMATION WE COLLECTInformation You Provide

    When you access or interact with the Website, Datos may collect certain personal information that you voluntarily provide, including:
    • Contact Information: Such as your first name, last name, business email address, phone number, organization name, and job title.
    • Demo Request and Contact Form Information: Information submitted when you contact us, request a demo, schedule a meeting, download materials, or otherwise communicate with Datos through the Website, including the contents of your message or inquiry.
    • Communications and Correspondence: Records of communications with Datos, including inquiries submitted through the Website, email correspondence, meeting coordination, or feedback provided to us.
    • Professional and Business Information: Information relating to your role, organization, area of interest, or potential business relationship with Datos.
    • Other Information: Any additional information you choose to provide through the Website or in communications with Datos.

    The Website is intended for business and professional communications. Users should not submit patient information, medical records, health information, or other sensitive personal information through Website forms or communications.

    Note: If you provide personal information about another individual (for example, you provide us with the contact details of another person on their behalf), you are responsible for ensuring that you have the legal authority or that person’s consent to share their information with us, and for informing them of this Privacy Policy.

    Information Automatically Collected

    In addition to information voluntarily provided by you, Datos may automatically collect certain technical, device, and usage-related information when you access or interact with the Website (“Usage Data”). This information helps us operate, secure, maintain, and improve the Website and better understand how visitors interact with it.

    Usage Data may include:

    • Device and Browser Information: Including IP address, browser type, operating system, device type, language preferences, approximate geographic location derived from IP address, and general device identifiers.
    • Website Usage Information: Including pages visited, time spent on pages, referral sources, links clicked, navigation patterns, session duration, and interactions with Website content and forms.
    • Analytics and Marketing Data: Datos may use analytics, attribution, marketing, and visitor analytics tools to better understand Website traffic, visitor engagement, campaign performance, and interactions with Website content. Such tools may collect information regarding browsing activity, interactions with the Website, technical identifiers, and company-level visitor attribution where technically available.
    • Technical and Diagnostic Information: Including system logs, performance metrics, error reports, security-related events, and similar technical information relating to the operation, performance, and security of the Website.

    You are not legally required to provide Datos with personal information. However, certain Website features or communications may not be available if you choose not to provide requested information.

    Cookies and Similar Technologies.

    Like many websites, Datos uses cookies and similar technologies to operate the Website, enhance user experience, analyze Website usage, and support marketing and business development activities. Cookies are small text files stored on your device that enable the Website to recognize your browser and retain certain information over time.

    Datos may also use related technologies such as pixels, tags, web beacons, scripts, and analytics tools that collect information regarding your interactions with the Website, including browsing activity, pages visited, referral sources, device and browser information, and interactions with Website content or communications.

    We may use the following categories of cookies and tracking technologies:

    1. Strictly Necessary Cookies– Required for the operation, security, and basic functionality of the Website, including enabling page navigation, access to Website features, session management, and protection against security threats or misuse. Without these cookies, certain portions of the Website may not function properly. Examples of data collected may include session identifiers and security-related information.
    2. Performance and Analytics Cookies– Help us understand how visitors interact with the Website so that we can analyze Website performance, measure engagement, identify traffic sources, and improve Website functionality, content, and user experience. Examples of data collected may include pages visited, time spent on the Website, referral sources, browser information, and approximate geographic location derived from IP address.
    3. Functionality Cookies– Allow the Website to remember certain preferences and settings, such as language preferences or other Website-related settings, and help provide enhanced Website functionality and usability. Examples of data collected may include language settings and Website preference selections.
    4. Marketing, Attribution, and Visitor Analytics Technologies – Used to measure the effectiveness of marketing campaigns, understand engagement with Website content, support business development activities, and analyze interactions with the Website. These technologies may collect information relating to browsing activity, interactions with Website content, technical identifiers, and company-level visitor attribution where technically available.

    Other tracking technologies:

    In addition to cookies, we may use third-party analytics, attribution, advertising, visitor analytics, and marketing tools, including tools and services provided by third parties such as Google Analytics, Startrace, LinkedIn, Meta, and similar providers, in order to better understand how visitors interact with the Website and our marketing activities. These providers may use cookies, pixels, scripts, tags, and similar technologies to collect information regarding Website interactions, browsing activity, referral sources, device and browser information, engagement with Website content, and marketing campaign performance.

    Certain tools used by Datos and its service providers may also support business visitor analytics, lead attribution, campaign measurement, and company-level visitor identification where technically available. Such technologies help Datos better understand business engagement with the Website, improve Website functionality and content, evaluate the effectiveness of marketing activities, and support business development efforts.

    The Website may also include links to, integrations with, or content from third-party platforms and services, including social media platforms such as LinkedIn, X (formerly Twitter), Facebook, YouTube, and similar services. Datos and its marketing or analytics providers may use cookies, pixels, tags, or similar technologies provided by such platforms to measure engagement with Website content, marketing campaigns, and business development activities.

    Opting out:

    You can control or disable cookies through your browser settings. Please note that disabling certain cookies may affect the functionality or availability of certain parts of the Website.

    You can opt out of certain analytics and advertising cookies by visiting industry opt-out pages such as http://www.aboutads.info/choices (for U.S. users) or http://www.youronlinechoices.eu (for EU users).

    Do Not Track Signals. Some browsers include a “Do Not Track” (DNT) feature that signals to websites you visit that you do not want to have your online activity tracked. Our Website currently does not respond to DNT signals. However, you can control cookies and tracking through your browser settings as described above.

    By continuing to access and/or use the Website, you consent to our use of cookies and tracking technologies as described in this Privacy Policy.

  4. HOW DATOS USES THE INFORMATION

    Datos uses the information it collects in accordance with applicable laws and for the purposes described below. We’ve grouped these purposes into functional categories for clarity:Operational Purposes
    • To operate, maintain, and provide the Website and its related functionality.
    • To respond to inquiries, requests for demonstrations, meeting requests, and other communications submitted through the Website.
    • To communicate with users regarding Datos, its services, events, updates, or business opportunities.
    • To manage and maintain business relationships and communications with existing and prospective customers, partners, vendors, and other business contacts.
    • To maintain the functionality, integrity, availability, and security of the Website and related systems.
    • To maintain internal records, logs, reports, backups, and other documentation for operational, legal, compliance, security, and business continuity purposes.
    • To enforce our terms, policies, and other legal rights, including investigating potential violations or misuse of the Website.
    • To comply with applicable laws, regulations, legal processes, governmental requests, or industry requirements.
    • To support corporate transactions, reorganizations, mergers, acquisitions, financing transactions, or transfers of all or part of Datos’s business or assets.

    Website Analytics and Improvement

    • To understand how visitors interact with the Website, including analyzing Website traffic, visitor engagement, navigation patterns, referral sources, and interactions with Website content.
    • To improve and optimize the Website, its functionality, performance, content, usability, and user experience.
    • To analyze and measure the effectiveness of Website content, communications, marketing activities, campaigns, and business development efforts.
    • To conduct analytics, attribution, campaign measurement, and related business and marketing analysis activities.
    • To better understand business engagement with the Website, including identifying organizations or business accounts interacting with the Website where technically available.

    Marketing and Business Development

    • To contact users and organizations regarding Datos’s services, products, events, publications, or business opportunities that may be relevant to them, subject to applicable law.
    • To manage and measure Datos’s marketing, outreach, and business development activities across the Website and third-party platforms, including social media platforms such as LinkedIn, X (formerly Twitter), Facebook, YouTube, and similar services.
    • To evaluate and improve the effectiveness of marketing campaigns, communications, and Website engagement activities.
    • To support lead generation, relationship management, and business development activities.

    Security and Risk Management

    • To detect, investigate, prevent, or respond to fraud, unauthorized access, misuse of the Website, security incidents, or other illegal or harmful activities.
    • To protect the rights, property, safety, systems, information, and operations of Datos, its users, customers, service providers, and other third parties.
    • To perform security monitoring, diagnostics, troubleshooting, auditing, and incident response activities.

    General

    For other internal, operational, commercial, or lawful business purposes reasonably related to the operation of the Website, the provision of Datos’s services, or the management and development of Datos’s business, which may include, include developing new products or services, improving our marketing strategies, or analyzing trends in customer behavior, all as permitted under applicable law.

  5. YOURCHOICES

    Marketing and Business Communications

    Datos may contact users and business representatives who submit inquiries, request demonstrations, communicate with Datos, or otherwise interact with the Website, in connection with Datos’s services, events, publications, updates, or business opportunities that may be relevant to them, subject to applicable law.

    You may request to stop receiving marketing or business development communications from Datos at any time by:

    Please note that even if you opt out of marketing communications, Datos may still send you service-related, transactional, legal, security, or administrative communications where permitted or required by applicable law.

    Cookies and Analytics Choices

    Most web browsers allow users to control or disable cookies through browser settings. Please note that disabling certain cookies or tracking technologies may impact the functionality, availability, or performance of certain portions of the Website.

    In addition, certain third-party analytics and advertising providers may offer their own opt-out mechanisms and privacy controls. For example, Google Analytics currently provides browser-based opt-out tools and controls available at: https://tools.google.com/dlpage/gaoptou

  6. YOUR RIGHTS.

    Depending on your place of residence and the applicable privacy and data protection laws, you may have certain rights regarding your personal information. Subject to applicable law, such rights may include the ability to:
    • Receive confirmation as to whether or not personal information concerning you is being processed, and access your stored personal information, together with certain supplementary information.
    • Receive personal information you directly volunteer to us in a structured, commonly used and machine-readable format.
    • Request rectification of your personal information that is in our control.
    • Request erasure of your personal information.
    • Object to the processing of personal information by us.
    • Request to restrict processing of your personal information by us.
    • Request that we limit use and disclosure of your sensitive personal information‎ (if relevant).
    • Request not to be subject to a decision based solely on automated processing which produces legal effects or similarly significantly effects on you.‎

    However, please note that these rights are not absolute, and may be subject to our own legitimate interests and regulatory requirements. Also, the exercise of some of these rights may make it impossible for us to continue to provide you with access to our Website.

    If you wish to exercise any of the aforementioned rights, or receive more information, please contact us at privacy@datos-health.com

    We review all requests in line with the applicable law. To keep your information safe, we may need to confirm that the request comes directly from you (the data subject) or from someone you’ve authorized, and we may ask for proof of identity. Once verified, we’ll check the information you’ve asked about and get back to you as quickly as we can, typically within 30 days from when we receive your request. In rare cases where a more complex review is needed, we may extend this period by up to another 30 days, and we’ll let you know if that happens. If we cannot fulfill your request, in whole or in part, we’ll explain why and let you know the legal reason for our decision.

  7. DURATION OF INFORMATION RETENTION AND STORING

    Datos retains personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including responding to inquiries, managing business relationships, operating and improving the Website, complying with legal obligations, resolving disputes, enforcing agreements, and protecting Datos’s legitimate business interests.

    In certain circumstances, Datos may retain personal information for longer periods where required or permitted under applicable law, including for legal, regulatory, tax, accounting, audit, security, or compliance purposes.

    Technical, analytics, and Website usage information is generally retained for shorter periods, unless retention is reasonably necessary for Website functionality, security, troubleshooting, analytics, legal compliance, or the establishment, exercise, or defense of legal claims.

    Datos may retain aggregated, statistical, or de-identified information that does not reasonably identify an individual for analytics, research, security, business, or operational purposes.

    Datos uses third-party hosting providers, cloud infrastructure providers, analytics providers, and related service providers to support the operation of the Website and related business activities. As a result, personal information may be transferred to, processed in, and stored in jurisdictions outside your country of residence, including the United States and other jurisdictions in which Datos or its service providers maintain operations or infrastructure.

    Datos takes reasonable steps to ensure that service providers processing personal information on its behalf implement appropriate technical and organizational safeguards designed to protect personal information in accordance with applicable privacy and data protection laws.

  8. SHARING INFORMATIONWITH THIRD PARTIES

    Datos may share personal information with third-party service providers, business partners, and advisors in connection with the operation of the Website, management of business relationships, analytics, marketing, security, and related business activities, in accordance with the purposes described in this Privacy Policy. Such sharing is limited to what is reasonably necessary for the relevant purpose and is subject to appropriate contractual, confidentiality, and security safeguards.

    Third-Party Service Providers

    Datos works with various third-party service providers who may process or have access to personal information in connection with the Website and related business activities, including providers relating to:

    • Website hosting and cloud infrastructure;
    • Analytics, attribution, and visitor analytics services;
    • Customer relationship management (CRM) and business communications;
    • Marketing, advertising, and social media activities;
    • Security, monitoring, and fraud prevention services; and
    • Professional, operational, legal, compliance, and administrative support services.

    For example, Datos may use third-party analytics or visitor attribution providers in order to better understand Website engagement, marketing effectiveness, and business interactions with the Website.

    In addition, Datos may disclose personal information to:

    • Employees, contractors, advisors, consultants, service providers, and affiliated entities that require access to the information for legitimate business, operational, legal, security, compliance, or support purposes.
    • Analytics, advertising, attribution, and social media partners in connection with Website analytics, campaign measurement, marketing activities, and business development efforts.
    • Legal, regulatory, governmental, or law enforcement authorities where required by applicable law, legal process, regulatory obligation, court order, or where Datos believes such disclosure is necessary to protect its rights, enforce agreements, investigate fraud or security issues, or protect the Website, its users, or third parties.
    • Potential purchasers, investors, lenders, acquirers, or other relevant third parties in connection with a merger, acquisition, financing transaction, corporate reorganization, sale of assets, or similar corporate transaction involving Datos, subject to appropriate confidentiality protections.
    • Third parties in connection with the establishment, exercise, or defense of legal claims or rights.

    Additionally, Datos may also share aggregated, statistical, or de-identified information that does not reasonably identify an individual for analytics, research, security, operational, or business purposes.

    Datos does not sell personal information for monetary consideration. However, certain analytics, advertising, attribution, or marketing-related activities involving cookies, pixels, or similar technologies may be considered a “sale,” “sharing,” or “targeted advertising” under certain applicable privacy laws. Users may manage certain tracking technologies and cookie preferences as described in this Privacy Policy.

  9. THIRD PARTY SERVICES; THIRD PARTIES COOKIES

    The Website may include links to, integrations with, or content provided by third parties, including embedded videos, social media features, analytics services, advertising technologies, or other third-party content and functionality. Such third-party services may collect information about your interactions with their content or technologies, including through cookies, pixels, scripts, tags, or similar tracking technologies, even if you do not actively interact with such content.

    For example, the Website may include content, features, or technologies provided by third-party platforms and services such as YouTube, LinkedIn, X (formerly Twitter), Facebook, Google Analytics, Startrace, and similar providers. The collection, use, and processing of information by such third parties is governed by their respective privacy policies and practices, and not by this Privacy Policy. We encourage users to review the privacy policies and terms of use of any third-party services they interact with.

    Datos may use third-party analytics, attribution, visitor analytics, advertising, and marketing technologies in order to better understand Website usage, visitor engagement, campaign performance, and business interactions with the Website. Such third parties may collect information relating to Website activity, browsing behavior, technical identifiers, referral sources, device and browser information, and interactions with Website content and marketing activities. Disabling certain third-party cookies or tracking technologies may impact the functionality, availability, or performance of certain portions of the Website.

    Datos is not responsible for the content, accuracy, security, or privacy practices of third-party websites, platforms, services, or technologies that may be linked to, integrated with, or accessible through the Website.

  10. INFORMATION SECURITY

    Datos implements reasonable and industry-standard technical, administrative, and organizational security measures designed to protect personal information against unauthorized access, disclosure, misuse, alteration, or destruction. These measures include internal reviews of our data collection, storage, processing, and security practices, as well as the use of technologies and safeguards intended to help secure personal information and Website-related systems.

    Access to personal information is limited to Datos personnel, affiliates, contractors, service providers, and advisors who reasonably require such access for legitimate business, operational, legal, security, or support purposes and who are subject to appropriate confidentiality and security obligations.

    While Datos takes reasonable steps designed to protect personal information, no method of transmission over the internet or method of electronic storage can be guaranteed to be completely secure. Accordingly, Datos cannot guarantee absolute security of information transmitted to or stored by Datos or its service providers.

    In the event Datos becomes aware of a security incident or data breach affecting personal information, Datos will take such actions as it determines to be appropriate under the circumstances and in accordance with applicable law, including providing notifications where required by applicable law.

  11. INTERNATIONAL TRANSFERS

    Personal information may be transferred to, stored, accessed, and processed in countries outside your country of residence, including Israel, the United States, and other jurisdictions in which Datos, its affiliates, service providers, or business partners maintain operations or facilities. These jurisdictions may not provide the same level of data protection as the jurisdiction in which you reside.

    Where required under applicable privacy and data protection laws, Datos takes reasonable steps designed to ensure that appropriate safeguards are implemented in connection with international transfers of personal information, including contractual protections, data processing agreements, internal policies, and other legally recognized transfer mechanisms, where applicable.

    By accessing or using the Website, or otherwise providing personal information to Datos, you acknowledge and understand that your personal information may be transferred to and processed in jurisdictions outside your country of residence, subject to the protections described in this Privacy Policy.

  12. CHILDREN’S PRIVACY

    The Website is intended for business and professional audiences and is not directed to children or minors.

    Datos does not knowingly collect personal information from individuals under the age required to provide valid consent under applicable law. If you believe that a minor has provided personal information through the Website, please contact us at privacy@datos-health.com and we will take reasonable steps to review and, where appropriate, delete such information.

    If Datos becomes aware that personal information has been collected from a child or minor in violation of applicable law, Datos will take reasonable steps to delete such information as required under applicable law.

  13.  MISCELLANEOUS

    For any question, concern, comments or suggestions regarding this Privacy Policy, please contact Datos at privacy@datos-health.com. This Privacy Policy applies globally to all users of the Website, and we will comply with applicable privacy laws based on your place of residence.

    Datos reserves the right at any time to modify this Privacy Policy. Any such modification will be effective immediately upon posting the amended Privacy Policy on the Website and/or by sending a notification to the users. Your continued access and/use of the Website after the effective date of any such modification will be deemed acceptance of such modified Privacy Policy. This Privacy Policy supersedes and replaces any prior versions or statements regarding our privacy practices.

    All disputes arising out of this Privacy Policy will be subject to the governing laws of the State of Israel and the exclusive jurisdiction of the competent local and federal courts located in Tel Aviv – Jaffa, Israel. The user and Datos agree and submit to the personal and exclusive jurisdiction and venue of these courts, except that nothing will prohibit either party from instituting an action in any court of competent jurisdiction to obtain injunctive relief or protect or enforce its intellectual property rights. The United Nations Convention on Contracts for the International Sale of Goods shall not apply to the Terms.

    Copyright. The copyrights in this publication are owned by Datos Ltd. and its subsidiaries.

    Trademarks. “Datos” is a trademark of Datos. No license to use any of the Datos trademarks is given or implied. The trademark may not be copied, downloaded, reproduced, used, modified or distributed in any way (except as an integral part of an authorized copy of material appearing in these web pages, as set forth in the previous section paragraph), without the prior written consent of Datos. All other trademarks or trade names referred to in the Website are the property of their respective owners.

  14. CONTACT US

    If you have questions or comments about the Privacy Policy or Datos’s data collection in general, please send us an email at privacy@datos-health.com